Wednesday, 2 March 2016

Down East Charm @ Sociable Pub

Sociable Pub - 17380 Yonge St. Newmarket, Ontario, Canada - 905-235-7782
I first caught inklings that the Sociable Pub could be some good when I read a few positive postings online about them. Through research, I discovered the "he" of the husband / wife owner duo, Lenny Ochiogrosso, had been the long time (over 20 years) manager of Archibald's Pub in Richmond Hill before coming out of "retirement" and taking on the Sociable Pub in Newmarket, Ontario, Canada, along with his Darmouth, Nova Scotia born wife, Lynne Gallant.  Experience and a natural at hospitality, "Lord tunderin' by, this may just work" was my first thought.

This particular location itself has a long local history as firstly a protected heritage building, and secondary for businesses. So any proprietor must respect the heritage conservation regarding any construction or structural changes made inside or out, and all changes need approval. Operators have had to make work the existing design with minimal changes over the years since first refurbished which all adds character in the end. The result is a beautifully kept old,  estate home set up to be a functional business. It just needed the right keepers.

The first to open in the location after it was restored in the 90's, was as a "Just Deserts" franchise. I recall reviewing them on our local Rogers TV show, "Out & About" , I once Co-Produced and Co-Hosted featuring the local dining and entertainment scene. They had had such beautiful wood beams with gorgeous hardwood flooring then, not as shiny today perhaps, but still very much the same two-level design and charm. The upstairs now is mostly for larger groups I believe and down features a bar and more seating, with live ambiance performers on the weekends, all wrapped in a down east cuisine that includes lobster rolls and P.E.I. mussels. My recent stop there left me drooling for more, but I'll get back to that.

Just Deserts did not last, in fact around that same time a girl named Vivi Lemonis was shot accidentally while eating at a Toronto Just Deserts location, killing the brand as well at the time - although that certainly wasn't the only reason they didn't survive as the location was always too big for...well... just deserts! Even after their departure, a number of entities have tried their hat over the years with no one really managing to have it running as it should to be - functional and successful. Most struggled, such as in more recent years Big Chris BBQ and before that Orleans. Orleans came closest, but never seemed to master the hospitality side, and seemed bent on in-your-face bands, too often, too loud for the location.

Did you know! In an East Coast pub one might yell Sociable!... like we would Cheers!
The Centre of the Universe

Problem also is / was the trend of late that some clubs and restaurants - many in the area - follow, is this process where they have few regular clients but instead rely on the acts bringing all the patrons in on their designated nights as the place's main / only crowd. It always has to be a collaborative effort between artists and owners / managers / staff to maximize attendance but far too often now a days the onus would be on the entertainment alone, with no effort to build their own regular clientele or do much in or out of house advertising, like we did in the old days.

I recall walking into Orleans at times during non-band hours and it was like a morgue. No house music - live or canned - no people, no greeters during open hours, just no atmosphere or warmth. And then consistency - one week entertainment the next not - or the same rotation of bands alongside unspectacular, inconsistent food. And it just didn't feel welcoming.


The Sociable Pub Experience

It's best to check out a place without them knowing when you plan a review or blog to really get a taste of how a real patron would feel, so I arrived with no reservation to an almost full restaurant - save one reserved four-top and a couple spots on the bar, which I really didn't feel like doing. As I stood puzzling my choices, I was immediately greeted and given my options - bar and eat, or wait for an opening, or if perhaps the now late reservation doesn't show I could wait and see about that. Finally, after standing in idle while watching steaming dishes of food like their garlic shrimps, looking a nice count size and screaming out my name, I chose sitting at the bar, half expecting to get sloughed off but still hopeful. Although dressed with a suit and tie, I felt comfortable with the casual dressy style most patrons seemed to be wearing.

Shortly thereafter I was approached about a beverage and I asked about a Rickards on tap ( hey man, I'm out of touch on beer ok!) which they did not have, but the attentive barkeep knew a similar on-tap alternative which was actually quite suitable. The waitress could see me as she punched orders in, my corner bar seat overlooking her terminal, my face conveying complete patience and understanding... and lo and behold, shortly into my beer I guess they gave her the okay to give me that table which just happened to be right beside the solo performer entertainer and it could not have been a better spot. No wonder they had reserved it. Cool. Their loss, my gain!


Bill Nadeau plays live ambiance
I'd pretty much assumed correctly that the hands-on owner was that knowledgeable friendly barkeep, and later was informed that his wife and partner was also working the floor. In other words, these are two hands-on owners who have obviously taught their staff about the most important element in the industry, hospitality! Seems a simple thing I know, but so often it is the missing critical element from staff, particularly in Newmarket I've observed over the years, who have either simply not been trained to do it always, or just don't care to. "What can I get ya?" just doesn't cut it. I suspect with this couple, it comes naturally, with the fairer half hailing from Canada's east coast originally where they are renowned world-wide for their hospitable nature.

As the evening's live ambient Singer / guitarist, entertainer, Bill Nadeau, began performing his first numbers, some cool jazzy and bluesy instrumentals, as my waitress who was holding up great even though my experience could see a little of that "deer in the headlights look" with a full and busy restaurant, took my order - which I'd chosen PEI mussels knowing the Down Home style theme of the restaurant....and they didn't disappoint. Plump, tender, plucked easily - like snapping daisy heads - from the wide open shells, the now separated mussels, left swimming in a white broth infused with fresh herbs, and served with TSB's unique garlic toast while my discarded shells filled the accompanying extra bowl brought for just that! If I could change anything, I'd personally prefer just plain crusty fresh bread to soak up the delicious broth flavours, unimpeded by the crispy garlic toast flavours, worth absorbing all on their own.

It was Some good Mmmmmmmmaritime!

A woman from a larger birthday party at the tables next, approached me about my extra chairs at some point, easily able to still chat, with the guitar player pouring out some Peter Gabriel, Elton John and David Wilcox among tune-age. This is why I call it live ambiance, because it's there, but not overpowering - something that experience, from years in the business with Archibald's in Richmond Hill, brings.

With the Sociable Pub, I see a smart, live light entertainment setup that's affordable for the house - with often a solo performer. Duos and Trios would probably work nicely as well but the performers aren't necessarily the evening's main focus, although enjoyed immensely and an integral part of the experience, but it's the hospitality and the food that are the stars.
And that is the key.

I must say it is an absolute pleasure to know that the new operators at now The Sociable Pub, Lenny Ochiogrosso and wife Lynne Gallant, bring great down home hospitality, food and experience to the location. They understand the simple formula for success I feel, and, for that reason, can likely remain as hosts of that historic location for as long as they wish. 

As Lenny informed me, " We hoped to open a place for a certain older age group, so they wouldn't have to leave town to enjoy a night out. A place we'd like to go to"

That my friends is as close to my philosophy on hospitality as I've heard in some time.


Sitting at my perch, I could easily observe how the staff were handling the overflow, always seemingly able to greet before an exasperated, confused, "what next?" expression could envelope them. I look forward to a more detailed in-depth taste and Tom's Top 10 review of The Sociable Pub whose menu is unique, not too complex - from Scot-Irish traditional stews to Nova Scotia Lobster, to P.E.I. delectables...Delicious and down-home sounding.

Next on my wish-taste-list will be their crab rolls followed closely by the crab fritters!

See More Tom's Top 10 Listings

I'll see YOU...out there! - Watch Bill Nadeau recorded live from The Sociable Pub Here
TP

1 comment:

  1. I agree it's a great little pub, but being from PEI, I feel they are missing a few key things to really give it the East Coast feel. First, I feel they need to explain the name, " Sociable". In the East, when you are at a pub, someone usually calls out " Sociable!!" ( Usually the band), and everyone raises their glasses and yells " Sociable" back! It's like the east coast version of " Cheers!". So I wish that was explained somewhere, like in the menu and on their website. It would be nice to go there and experience the whole bar doing a " Sociable"

    Secondly, when there is no band playing, they play regular music. I think they should play east coast/irish music. Stan Rogers, Great Big Sea, Signal Hill, etc….
    I also think they should try to get some live east coast bands. I know there is a pun in Toronto called Grace O'malley's that has Signal Hill this weekend and St. Patrick's day they have Pier 21 from Halifax.

    Thirdly, the official food of Nova Scotia is the Halifax Donair. I did mention to them that they should offer it on the menu. I also think they should have a daily chowder ( Clam, Seafood, Potato, Corn), and feature a dish from each of the maritime provinces.

    I love the atmosphere and the old house feel. I just think they need to tweak a few things to really give it the East Coast Spirit. I know a few other east coasters that agree with me too.

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